Allergen Information
A clear guide to allergen information, dietary requests and what to check before ordering from The Crumb Works.
Please contact us before ordering if you have an allergy, intolerance or dietary requirement.
Before you choose a bake
We want customers to feel informed before ordering. This page explains how allergen information is handled and why you should contact us first if suitability matters for your order.
Section 1
Please contact us before ordering
If you have an allergy, intolerance or dietary requirement, please contact The Crumb Works before placing an order or sending final order details.
Allergen information is available before ordering, and we are happy to talk through suitability before you decide whether to proceed.
- Email us at hello@thecrumbworks.co.uk or use the contact form with your allergy, intolerance or dietary requirement clearly stated.
- Please do not rely on website photos or product names alone when deciding whether a product is suitable.
Section 2
Kitchen allergen handling
The Crumb Works products are made in a kitchen that handles common allergens including milk, eggs, gluten/wheat, soya, nuts, peanuts and other allergens.
Due to the nature of the kitchen, The Crumb Works cannot guarantee an allergen-free environment.
Section 3
Suitability, labels and requests
Customers should check any label, written note or accompanying information before consuming a product.
Some allergy-safe or dietary requests may not be possible for us to fulfil. If we cannot confidently support a request, we may be unable to accept the order.
- Tell us about allergies, intolerances or dietary requirements as early as possible.
- Check suitability again when you receive your order.
- Do not consume a product if you are unsure whether it is suitable for your needs.
Questions?
Ask before ordering
If you need allergen or dietary information before ordering, contact us at hello@thecrumbworks.co.uk or send an enquiry through the contact form.